Today, it's hard to find a cell phone that doesn't offer some sort of "smart" technology because it's in such a high demand. The convenience of having information at our immediate access is phenomenal - so much so that thousands of programmers have jumped on the opportunity to build unique applications specific to these small machines. Sometimes, the data comes from an outside source like the Internet or the computer that the program runs on. The data that a program receives is called input and data that the program generates is called output. Other times, the data is unknown. If the program were working with a simple algebra equation like, "x + 5 = y," the variables "x" and "y" would be unknown pieces of data. Again, depending on how you installed Winzip or StuffIt, you can click the "Add to Zip" or "Add to Sit" option and have these programs automatically archive the file(s) into one. Some files compress better than others and in some instances, you may not notice that much of a difference. Our client insisted that he should never need more than what came with his boxed product and that we were just trying "bilk" more money out of him. As computer consultants, it's our job and mission to make sure our clients are 100% satisfied when they walk out our offices. But our job is unnecessarily made harder when people don't take the time to learn about computer accessories and familiarize themselves with the limitations of store-bought computers. Sometimes, the representatives of these companies participate, but most of the time, the support in this group is user to user, which is just as valid because you're working with a team of experienced people. 5. Support Lines. Another source for help that we shouldn't forget are the support systems of various manufacturers. The only time that you wouldn't want to delete an orphan file is if the file were an actual document that you created before deleting a program. If you were to say, uninstall Microsoft Word, all the documents that you created with Word would then turn into orphan files. Or if you were to uninstall a graphics-editing program, all the pictures you made with the program would become orphan files.