Most (if not all) manufacturer's reserve a portion of cyberspace and dedicate it to support the products that they build. Microsoft's help desk is good example. 3. Fan sites. Fan sites probably isn't a good name for this resource, but you can find websites that are dedicated toward supporting the users of a particular software program or piece of hardware. So you should install a firewall on the computer that grants access to the computer, and then install an anti-virus and anti-spyware program on each of the remaining computers in the network. If you have files that shouldn't be shared (bank statements, credit card information, etc.), you can restrict their access in one of several ways. Traditionally, software is developed behind closed doors. A team of professional coders build it but the community at large isn't part of its conception. It's costly to produce and as you can probably guess, that cost is passed on to the end user: the consumer. Open source software on the other hand is free. You can monitor the conversations your children have with their friends and teach them appropriate online behavior at the same time. You can make recommendations and create a private time for quality time as well. The third step involves blocking access to inappropriate areas altogether. You and your children may not always agree about what's appropriate, but as a guardian, you're in control and you're ultimately responsible for their safety. Although it's a rare occurrence, hacking has become the biggest criminal nuisance in computer history. Make no bones about it. There's nothing innocent or cute about the hacker. Today's hackers aren't the pimply-faced teen rebels that you might be thinking of. Instead, this generation of hackers are grown individuals who are more than likely earning a living by stealing the identities of innocent, law abiding individuals and then selling those identities to others who want to slip by the system. Double-clicking one of these kinds of files will open up a window that displays the contents of the archive. In most cases, you can double click a file inside this window to use it, or you can select it and drag the file to a folder to view later. Depending on how you elected to install Winzip or StuffIt, you may be able to right-click a .