Most (if not all) manufacturer's reserve a portion of cyberspace and dedicate it to support the products that they build. Microsoft's help desk is good example. 3. Fan sites. Fan sites probably isn't a good name for this resource, but you can find websites that are dedicated toward supporting the users of a particular software program or piece of hardware. To protect a computer from getting a virus, or clean a virus from a computer system once infected requires the use of an antivirus utility. But may be something else we can do. Perhaps we could make an effort to educate the people who want put viruses into the public about ways to display dissatisfaction with a service or product that don't involve harming innocent parties. But what most new computer users don't realize, is that without an operating system, that computer would be a simple shell of possibilities. A powered computer lacking an operating system wouldn't display anything more than a bunch of confusing text messages that describe the computer's boot process. It's hard for some folks to believe, but the computers of this generation almost run themselves! For fun, let's investigate just how little knowledge these thousand-dollar machines actually require. Can an absolute newbie operate a computer without knowing how to use a mouse or keyboard? Assuming that a computer is set up to operate on voice command - sure! Although Window's defrag system can ease some of the stress that these files place onto the drive, it doesn't do much to get rid of the problem in the first place. This is because the defrag program simply organizes the files in a system that makes it easier for the computer to access. (Thus cutting down on the work required to find and load them). Sure, computer stores do their best to keep their inventory up to date, but when you can download version 5.6042 of a shareware program as opposed to buying a commercial 3.0 version from the local computer shop, there's just no comparison. Which brings up our next point. Just where does one get shareware?