Don't open files without scanning them with an anti-virus/anti-spyware program. In the past, the warning was to avoid opening files from people that you don't know. Today it's really not safe to open files from anyone (without scanning the files) because that's how viruses get spread - through files - even by mistake. But our job is unnecessarily made harder when people don't take the time to learn about computer accessories and familiarize themselves with the limitations of store-bought computers. Hopefully by the time you finish reading this article, you'll understand the lesson that we were trying to teach our client: "What comes out of the box is really just a starter kit. At some point down the road, usage will dictate a need for more powerful applications. We may need a word processor that can convert a document into an HTML page or PDF document. We may need a calculator that solves geometric problems. Or we may need a multimedia tool that lets us create our own videos as well as watch them. How much savings are we talking about? You could purchase a quality word processor, spreadsheet, database program, or system utility anywhere from a mere $15 to under a hundred. This is almost unheard of in stores like Best Buy, Circuit City, or Egghead, yet the shareware programs offered within this price range rival even Microsoft's Office suite. Started over twenty years ago, it's a phenomenon that is gaining in both popularity and exposure. In its first conception, open source gave birth to the World Wide Web as we know it today. The Internet as a whole is the result of free permission to access the web, use the web, contribute to the web, and share the web with others. Smartphones are mobile phones with computer like capabilities. What's that? Aha! Yes, you've not only heard of them, you've probably seen them as well. Packed with Internet access, email capabilities, address books, and a whole lot more, cell phones have come a long way since their first debut. But be careful not to confuse these newest toys with sandbox devices.