There are a ton of resources available to walk us through computer issues but it may take a little knowledge in knowing how to access them. This article will show you how. 1. Remember help files. It's funny, but people seem to forget that every computer and every program installed on a computer comes with its own help file. These old computers booted an MS-DOS type operating system from drivers stored onto a floppy disk, and in order to use a program, users would remove the boot floppy and then insert a new floppy that contained the program. The floppy not only stored the program (word processor, spreadsheet, etc.), it also stored the drivers that the program needed to communicate with the computer's hardware. If you find that you can't type information into one of these, you can effectively resolve the issue with a technician by calling it an input box, rather than a "white rectangle," or "place to put in text." Button - buttons perform a command after a user clicks them with a mouse. Problems occur when the text of a button is grayed out or if it doesn't appear to sink into the screen when clicked. It can kill motivation, desire, and a true willingness to create a good product. In a commercial setting, participants work for a paycheck rather than for the product. And this is what puts open source projects far ahead of its monetized competition. As a software user, this means you can contribute to an open source project as well, and help to develop it into a product that reflects your direct preferences. The smart thing to do when you don't want to lose the data that you created with an unwanted program is to: 1. Save or convert your documents to a format that will work with different program first (that is, a program that you intend to keep) 2. Archive them onto a floppy disk, flash drive, or CD-ROM 3. The problem is that while upgrading a computer is always an option, technology advances so fast that newer products (such as memory chips, new drives, etc.) aren't always compatible with the machines that we own. This is a common occurrence when newer pieces of hardware require the programming of a newer operating system.