Help files are designed not only to guide the usage of a computer, they're also designed to solve problems. Inside a help file, look for a section called, "Troubleshooting" (or something similar) when you need to resolve an issue. This section is reserved for solving problems specific to the software or hardware that you're using. We tried to convince him that a fully functional computer is one that is personalized with specially selected hardware and software accessories - and that the computer purchased at the store doesn't come with these things. Unfortunately, all of our convincing was to our avail. Our client insisted that he should never need more than what came with his boxed product and that we were just trying "bilk" more money out of him. Worst case scenario: the motor can overheat and stop working as well. No motor equals no computer. Keep your computer's fan clean by preventing the fan from getting dirty or dusty in the first place. Use the computer in a dust-free environment and never smoke around it. Nicotine and tar mean certain death when it comes to computer fans, however should you find a need to clean the fan, do so with extreme care. What Grandma doesn't realize however is that a used computer is an excellent training tool that she can use to prepare herself for something "better" in the future. We always say, "'Tis better to screw up something on an old, used machine than to screw up everything on a brand new one! "1 Additionally, "EU lawmakers approve prison terms, fines for major commercial piracy (International Herald Tribune) EU lawmakers voted Wednesday for legislation that would set prison sentences and fines for large-scale commercial piracy, but exempt patents and copying carried out for personal use. However since Winzip and StuffIt are the most popular, we will assume you will use either one to compress and decompress your own files. If you download a compressed file from a website or file library that ends in an .exe extension, take note that although the file is compressed, it's typically a file that will install a program onto a computer.