We tried to convince him that a fully functional computer is one that is personalized with specially selected hardware and software accessories - and that the computer purchased at the store doesn't come with these things. Unfortunately, all of our convincing was to our avail. Our client insisted that he should never need more than what came with his boxed product and that we were just trying "bilk" more money out of him. If we're not careful, we could end up replacing almost every hard and soft part of a computer that we own - all in an effort to upgrade! Upgrading in this fashion is not only silly to do so, it's also costly - more costly than simply buying a new computer. But once the decision to buy a computer is set in stone, what can be done with the old one? Program B uses a file that Program A installed much earlier, but when Program B is run, errors popup. Those errors are the result of Program B attempting to use an outdated (shared) file that was installed by Program A. In order to fix that problem, the user would have to download an updated version of the shared file (which to say the least - is not an easy thing to find or do). As previously mentioned, preventing dust from entering the computer is extremely important and will reduce the need to open and dust your system in the first place. The severity of outside elements (smoking, humidity, pets, etc.) will ultimately determine how often you'll need to de-dust your machine. Clicking an icon will open a tool or process a command that might also exist on a program's menu bar. Problems in this part of an interface are uncommon, however if you find yourself repeatedly clicking an icon with no results, you can correctly describe the problem by referring to the toolbar. Minimize, Restore, and Exit buttons - these three buttons are usually located on the right-most upper part of a program's interface and each allow you to minimize a program's screen, restore it to its original size, or shut down the program completely. CleanSweep is a unique program that will specifically seek out files that are no longer associated with a program, and then ask if you want to delete them. The only time that you wouldn't want to delete an orphan file is if the file were an actual document that you created before deleting a program. If you were to say, uninstall Microsoft Word, all the documents that you created with Word would then turn into orphan files.