There are three different options in terms of the operational approach in the call center. First is the captive facility that deals on the finance and savings control of the call centers. Second is the third party referring to the lowering of cost of the set up operation and the third is the joint venture. Its main function is to transfer the entire critical business non core activities to external vendor that uses information technology upon providing services and delivery. Business outsourcing business vendors or third parties are available worldwide possessing qualities such as English language proficiency, low billing rates and have high performance quality and favorable time zone. Generally, data centers have to deal with the numerous amounts of virtual materials and information requiring significant investments in information technology management and resources. They assume some of the customer s responsibilities on outsourcing data entries. They convert existing paper information into electronic formats to become more accessible to the employees and clients. Well, it is generally the term for outsourcing business software programming business and trade services to outworkers or contractors situated in foreign nations along with cheap cost of labour. Outsourcing is considered as an advance trend in globalism wherein business ventures together on a mutual expertise ground for jointly totting up long-term value. To make an outsourcing business successful it roots to trust, confidentiality, and coordination. Trust is important for the outsourcing business to flourish. The presence of trust with both the lead contractor and the subcontractor makes them focus more with making productions a hit rather than involving themselves from negative contemplations. Most often than not, subcontractor has lesser production cost with efficient services. A venue for new learning. Outsourcing gives both the contractor the chance to explore new business resources such as reading materials, technical and non-technical information. Not all things are good, others believed that for every matter in life there are inconveniences.