Inside a help file, look for a section called, "Troubleshooting" (or something similar) when you need to resolve an issue. This section is reserved for solving problems specific to the software or hardware that you're using. 2. Product websites. If you're having a problem with a piece of software or with a hardware part, try the website of that software's or hardware's manufacturer. All that's needed is a little software and a lot of common sense. 1. Install an anti-virus/anti-spyware program. Anti-virus/anti-spyware software will stop malicious code from downloading and installing onto your computer while you peruse the Internet. Known as viruses, worms, or spyware, this malicious code can destroy important files and render your computer good for only one thing: sending sensitive data back to the server of an identity thief. Using Computers It's Not Rocket Science These days it's strange to hear people say, "I'm just not computer literate," as computers have evolved from archaic scientific calculators to simple point-and-click type machines. We suspect that today's "computer illiterates" are people who haven't taken the time to experiment with such a machine. The product crosses all demographics and thanks to decreasing costs - it sees no economic boundaries as well. The Wikipedia encyclopedia claims that "Out of 1 billion camera phones to be shipped in 2008, Smartphones, the higher end of the market with full email support, will represent about 10% of the market or about 100 million units. Up until recently, public opinion held little faith in freeware or open source software - often regarding it as low-quality knock-off's of better known commercial products. But if you take a good look at what's being offered at no cost, you may be in for a big surprise. The quality of today's freeware and open source software created a strong rift among the commercial community and it's literally driving the competition bananas! Every computer can be broken down into four major components: CPU unit, monitor, keyboard, and mouse. For the novice, it's best to buy a computer that has all of these components included so that when it's taken home, assembling the computer is a simple matter of plugging things in where they belong.