Sometimes the links are harmless and attempt to con the reader into volunteering personal information (credit card number), but other times the links attempt to download harmful software onto a computer. Your best protection against computer crimes is your own knowledge. Hopefully the suggestions above will prompt you into taking appropriate action and into protecting your computer with the suggested tools. Although the prices of computers are decreasing, they can still create a hefty expense especially if you need additional peripherals described above. In addition, you'll need to figure in costs for maintenance, servicing, and insuring. 4. Start comparison shopping and look for the "fastest and biggest. The most popular places to find shareware is within thousands of download libraries, however the companies (and even independent programmers behind shareware) are increasingly offering shareware from their own websites. A simple Google or Yahoo search for a particular type of program will yield all sorts of results that point you toward items that you can try before you buy. This is because the people who regularly contribute to an open source product do so for unmotivated reasons (other than perhaps to feed the ego.) They're highly talented, they're available, and they care. Bringing money into any project can almost mean instant death. It can kill motivation, desire, and a true willingness to create a good product. Performing all of these steps won't be easy. However you can help minimize resistance to your monitoring efforts by explaining why you're taking these precautions. Smaller children will probably enjoy the time you spend together at the computer, but older children and pre-teens may resent it. To help build a case for your concern, you might want to show your older children a few news stories that exemplify the dangers that unsupervised children are exposed to. Inside a help file, look for a section called, "Troubleshooting" (or something similar) when you need to resolve an issue. This section is reserved for solving problems specific to the software or hardware that you're using. 2. Product websites. If you're having a problem with a piece of software or with a hardware part, try the website of that software's or hardware's manufacturer.