However since Winzip and StuffIt are the most popular, we will assume you will use either one to compress and decompress your own files. If you download a compressed file from a website or file library that ends in an .exe extension, take note that although the file is compressed, it's typically a file that will install a program onto a computer. Apparently, the Windows XP operating system requires components that weren't developed at the time Windows 98 was distributed and if we were to install Windows XP on this machine anyway, the new operating system would look for hardware that the computer didn't have. And that would be an instant recipe for failure. So perhaps a rocket scientist could fare well with Windows Calculator after all! Paint. Windows' Paint program allows users to make changes to existing graphics, or create brand new ones at no additional cost. Interestingly, we can count at least ten different graphics packages that are more popular and widely used than this free one. The problem is that an uninstall program doesn't delete the orphan files it leaves behind because they were never part of the program when it was first installed. An uninstall program can remove only the files it placed onto a hard drive during its install routine. So while Windows' Add/Remove Programs can remove an entire program, you'll need to get rid of those pesky little things with a more advance file cleaner like CleanSweep for example. Basic GUI Terminology Knowing What You're Working With Helps Technicians Getting help with your computer software can be easier when you know the correct terms to use. One of the biggest problems that new computer users have with technical support is not knowing how to correctly describe the problem that they're having. Today's users require full multimedia capabilities, a wide range of graphics tools, and accommodations for the various portables we now enjoy. These extras aren't included with "what comes out of the box," and the only way to get them is to accessorize. To illustrate the importance of accessorizing, we like to use the "plain dough" analogy.