An uninstall program can remove only the files it placed onto a hard drive during its install routine. So while Windows' Add/Remove Programs can remove an entire program, you'll need to get rid of those pesky little things with a more advance file cleaner like CleanSweep for example. CleanSweep is a unique program that will specifically seek out files that are no longer associated with a program, and then ask if you want to delete them. We wouldn't be surprised to learn if other motivations behind spreading viruses were similar to this person's, but that doesn't justify the damage that viruses do. Innocent people become pawns for the evil plans of others who've convinced themselves they're doing the "right" thing. To protect a computer from getting a virus, or clean a virus from a computer system once infected requires the use of an antivirus utility. Another benefit that open source brings to light is the speed at which its products are developed, enhanced, supported and distributed. This is because the people who regularly contribute to an open source product do so for unmotivated reasons (other than perhaps to feed the ego.) They're highly talented, they're available, and they care. You could even block instant messaging and email from anyone who isn't a fellow AOL user. Other tools available online operate similar to the way that AOL's Parental Control settings work, however no collection of tools could replace the reinforcement of mom and dad. Never let your children speak with strangers and never leave them alone at the computer unattended. Waiting too long to accessorize can cause more problems than necessary because while you wait, manufacturers continuously develop new technologies - technologies that your computer won't be able to accommodate in the future. Once you're ready to accessorize, the new products on the market are too advanced for your computer and they just won't work. Chances are, Grandma isn't ever going to shell out the bucks to buy the latest computer on the market, nor is she going to know how to use it once she gets it. What Grandma doesn't realize however is that a used computer is an excellent training tool that she can use to prepare herself for something "better" in the future.