The truth of the matter is that the programs pre-installed are great tools for the beginning computer user. At some point down the road, usage will dictate a need for more powerful applications. We may need a word processor that can convert a document into an HTML page or PDF document. We may need a calculator that solves geometric problems. Support Lines. Another source for help that we shouldn't forget are the support systems of various manufacturers. You can reach these systems by calling the phone number associated with the product that you're having trouble with. Calls may be free (1-800 or 1-877 number), or they may cost a small fee (1-900). Waiting too long to accessorize can cause more problems than necessary because while you wait, manufacturers continuously develop new technologies - technologies that your computer won't be able to accommodate in the future. Once you're ready to accessorize, the new products on the market are too advanced for your computer and they just won't work. Apparently, the Windows XP operating system requires components that weren't developed at the time Windows 98 was distributed and if we were to install Windows XP on this machine anyway, the new operating system would look for hardware that the computer didn't have. And that would be an instant recipe for failure. In this hacker's mind, the online service failed to do a quality job in protecting children from online smut and as retaliation, he created and distributed a virus to as many file libraries of this service as he could. His intentions were to disable the computers of the online service's users so much that they wouldn't be able to connect for days. Bringing money into any project can almost mean instant death. It can kill motivation, desire, and a true willingness to create a good product. In a commercial setting, participants work for a paycheck rather than for the product. And this is what puts open source projects far ahead of its monetized competition.