In this case, a person (such as yourself) operated a computer without even knowing it! Can an absolute newbie sit down at a computer without knowing how to use one? Assuming that a computer is set up to operate on touch command - the answer is again, yes! Touch command software allows users to literally touch objects on a monitor and tell the computer what to do with a finger. Sometimes, the representatives of these companies participate, but most of the time, the support in this group is user to user, which is just as valid because you're working with a team of experienced people. 5. Support Lines. Another source for help that we shouldn't forget are the support systems of various manufacturers. Don't store sensitive data on your computer in the first place. Should your computer get infected with a virus, worm, or piece of spyware, you can thwart the individuals responsible by not storing your personal information on your PC so that when and if your computer does send back data - it won't be anything valuable. There are hoards of advanced contact database programs floating around the Internet and on store shelves, but Windows provides a completely competent contact database of its own simply known as "Address Book." This small compact utility allows users to organize contacts by name, location, group, or number and it give users ample space to fully describe each. But your specifications don't just apply to Windows, they also apply to the many software programs that are installed onto the computer (not to mention that many software programs can be further customized through their own configurations). We aren't going to cover them all, but we will introduce some of the most popular so that you can get a feel of the control over your system that these configurations give you. exe files from the Internet since malicious programmers like to hide viruses in these types of files. .gif - This extension indicates another image file and it stands for "Graphics Interchange Format." .Gif files are often smaller than .bmp files (described earlier) and they're commonly found on Internet web pages.