A program that needs 14MB of memory will generate errors on a computer that only has 4MB of memory if it runs at all. The same goes for disk space, monitor color depth and resolution. In these situations, problems occur the moment that a piece of software attempts to access the things (hardware, memory, space, resolution, etc. New computer buyers also have access to store warranties, returns, trades, and services. These suggestions should give the computer newbie a great start in selecting a quality computer for the first time and they apply to either Windows computers or Apple Macintosh computers. After making these decisions and finally selecting one that fits your needs, you can then venture into the fascinating world of software - a world that is just as grand as the world of hardware! Just because school rates aren't advertised, it doesn't mean that they aren't available. Freeware or open source software (also described in another one of our articles) is another alternative to pirating commercial-ware, as well as shareware. And using older versions of programs could additionally reduce the costs associated with commercial versions. You can reach these systems by calling the phone number associated with the product that you're having trouble with. Calls may be free (1-800 or 1-877 number), or they may cost a small fee (1-900). 6. PC support groups or user groups are another option for help. These are groups that meet in libraries, computer stores, or other local areas and they discuss all sorts of issues related with a particular product. Depending on how you elected to install Winzip or StuffIt, you may be able to right-click a .zip or .sit file and have the program extract its contents into a new folder for you. Compressing Files When you want to upload a file or email a collection of files to a friend, it's best to archive it as a . If you think about it, there's no reason why a five, seven, or even twelve year old needs to know the passwords to sensitive areas on the computer unless you've given them permission! In fact, children don't need to know the password used to access the Internet either. It may be a hassle to type it in each time they want to get online, but it's better to know the times that they connect than to have them sneak online without your permission and knowledge of their activities.