Of course a mini keyboard is available for the text-messaging fan or for the poor fellow who can't seem to get away from the office. In the latter case, don't be surprised if you find the entire Microsoft Office suite displayed within a screen no bigger than a matchbook. Is this a phase? That's highly doubtful. Sure, the programming behind such technology is extensive and advanced, but to the end user, it makes computer use less intimidating and plain easy. Of course when we talk about operating a computer, we envision more involvement than speaking on the phone or touching things on a screen. The above illustrations were just a couple of examples of how far computer technology has grown, and how far we've pushed "user-friendliness" to its limit. If you're having a problem with a piece of software or with a hardware part, try the website of that software's or hardware's manufacturer. Most (if not all) manufacturer's reserve a portion of cyberspace and dedicate it to support the products that they build. Microsoft's help desk is good example. 3. To protect a computer from getting a virus, or clean a virus from a computer system once infected requires the use of an antivirus utility. But may be something else we can do. Perhaps we could make an effort to educate the people who want put viruses into the public about ways to display dissatisfaction with a service or product that don't involve harming innocent parties. In recent news, "Yahoo China loses music piracy case (AP via Yahoo! News) A court has ordered Yahoo Inc.'s China subsidiary to pay $27,000 for aiding music piracy, the company and a music industry group said Tuesday."1 Additionally, "EU lawmakers approve prison terms, fines for major commercial piracy (International Herald Tribune) EU lawmakers voted Wednesday for legislation that would set prison sentences and fines for large-scale commercial piracy, but exempt patents and copying carried out for personal use. Banking is self-serviced through the desktop-clad ATM machine. Gas stations are self-serviced through a menu-clad touch screen kiosk. Most cash registers are Windows XP or Vista machines that send purchase details back to headquarters via the Internet (or a small Intranet). Having your weight, blood pressure, and heart rate measured and recorded is now a digitized process.