Shareware has a long history and was rather popular in the days where BBS (bulletin board systems) reigned the online industry. It hasn't gone anywhere, but its competition with commercial software is fierce - so fierce that it tends to fall on the back burner among new computer users. This is unfortunate because shareware has so many advantages over commercial software. The key is to understand what computer errors are, understand what they mean when they show up, and understand how to minimize their occurrence in the first place. Basically, computer errors are the result of a number of things that may or may not have anything to do with the way the computer is used. Understanding Operating Systems Every new computer that's brought home from the store has an operating system installed onto it. But what most new computer users don't realize, is that without an operating system, that computer would be a simple shell of possibilities. A powered computer lacking an operating system wouldn't display anything more than a bunch of confusing text messages that describe the computer's boot process. Another underused resource on the Internet, Usenet newsgroups have hundreds of discussion groups dedicated to some of the most popular computer systems, operating systems, hardware manufacturers, and individual software programs. Sometimes, the representatives of these companies participate, but most of the time, the support in this group is user to user, which is just as valid because you're working with a team of experienced people. Instead, this generation of hackers are grown individuals who are more than likely earning a living by stealing the identities of innocent, law abiding individuals and then selling those identities to others who want to slip by the system. And the only protection against these seedy people is prevention. We suspect that today's "computer illiterates" are people who haven't taken the time to experiment with such a machine. And we strongly believe that spending just twenty minutes with one could turn the most adamant technological caveman into any one of those who have fun wreaking chatroom havoc on the Internet today.